AI Chatbots for Small Business Websites
An assistant on your website that answers questions at 2 a.m., learns what the visitor needs, and emails you the whole conversation. Plus automations that take repetitive work off your plate.
Never miss a lead after hours
Most visitors won't fill out a form, and most won't call after hours. A chatbot meets them where they are: it answers their questions, asks what they need, and collects their name and number.
When the visitor is ready, you get an email with the full conversation, so you call back already knowing the job.
Want to see one? Chat with Webster, the assistant on the GRH homepage. It was built exactly this way.
What a GRH chatbot does
- Answers questions about your services 24/7
- Asks the right follow-up questions
- Collects name, phone and email
- Emails you the full conversation
- Clearly labeled as AI, hands off to you
- Daily limits so costs stay predictable
- Works on your existing website
Put the busywork on autopilot
Every business has tasks that eat an hour here and an hour there: following up with leads, sending reminders, copying form entries into a spreadsheet, writing the same emails again and again.
GRH connects the tools you already use and adds AI where it actually helps, so those tasks happen on their own.
Common automations
- Instant lead follow-up by text or email
- Appointment and review reminders
- Forms connected to your CRM or Google Sheets
- Email and calendar integrations
- AI-drafted social posts for your approval
- Custom internal tools
- Training and documentation
AI that's safe to put in front of customers
WCAG-, HIPAA- and GDPR-aware, SOC 2-aligned design patterns. Cost-aware AI infrastructure (token, latency, model selection) is built in from day one when you're shipping AI.
- Keys stay on the server. The browser never sees your AI or email credentials.
- Spending is capped. Per-visitor and site-wide daily limits mean a busy day can't turn into a surprise bill.
- The right model for the job. A small, fast model answers routine chat; bigger models are used only where they earn their cost. Webster, the assistant on this site, costs about 1.4¢ per reply.
- Only what you need is collected. Sensitive details stay out of chat and email, and anything health-related is designed around HIPAA from the start.
Built for real businesses
"Cody redesigned our whole online presence. The new site started bringing in leads the first week it went live — best investment we made."
AI chatbot questions
Can you add an AI chatbot to my existing website?
Yes. A chatbot can be added to almost any website, whether or not GRH built it. It usually takes a small snippet of code and a short server script.
How do the leads reach me?
When a visitor is ready, the chatbot emails you the whole conversation with their name and phone or email, so you know exactly what they need before you call them back.
Will the chatbot make things up?
It's set up with your services, hours and policies and told to stay on topic. It's clearly labeled as an AI, it won't promise prices or dates you haven't approved, and it hands off to you for anything it can't answer.
What does it cost to run?
An AI chatbot is $1,500 to set up plus $75 per month. Automations such as lead follow-up and CRM, email and calendar workflows start at $750 per workflow. AI usage costs depend on how much traffic your site gets, and GRH sets daily limits so there are never surprise bills.
What else can you automate?
Lead follow-up texts and emails, appointment reminders, connecting your forms to a CRM or Google Sheet, and content pipelines that draft posts for you to approve.
Want an assistant on your website?
Free 15-minute consultation to see what a chatbot or automation could take off your plate.
Start your project
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